Fees, Accounts and Payments | Novita get_header(); ?>

Fees, Accounts and Payments

Novita Health treats and assesses all clients. No referral is required unless you have a Department of Veterans’ Affairs (DVA) Gold or White card. Payment is required at the time of consultation.


Payment can be made via:

  • Private Health Fund
  • Private Clients
  • WorkCover
  • Third Party
  • DVA
  • NDIS
  • Medicare


Physiotherapy may be covered under your Private Health Insurance through extras. Novita Health is also a Bupa preferred Provider.


Your gap payment can be made through:

  • HiCaps
  • Cash
  • Cheque
  • Credit Card (Visa or Mastercard)
  • NDIS


Department of Veterans’ Affairs (DVA)
DVA requires Gold Card or White Card for specific conditions plus a doctor’s referral.


WorkCover claims are billed directly to WorkCover. Claim number and details are to be provided on the day.


Compulsory Third Party
Compulsory Third Party claims are to be paid in full on the day and to be claimed back through the insurer by the client.


Medicare EPC
Patients with complex and chronic conditions may be eligible to get a rebate from Medicare through an Enhanced Primary Care Plan (EPC) for up to 5 physiotherapy consultations. Patients must be referred by their GP and the plan is to be brought to the initial consultation.



NDIS clients who have funding will need to bring along their plan and goals. Self-managed clients are to pay on the day. Agency managed or Plan-managed, details will need to be supplied on the day of your initial consultation.


Private Health Rebates
All of our services are eligible for Private Health Fund Rebates.


Please contact our friendly staff for further information regarding our fees.